Guest payments terms

 

Airbnb:

Merchant of Record: Airbnb
Guest’s 1st payment: 100%
Time of 1st payment: When booking
Guest’s 2nd payment: N/A
Time of 2nd payment: N/A
Refund policy during cooling period: 100% (48 hours)
Refund policy after cooling period: Strict (See Airbnb for details)
Client receives funds: Once a month via Wire Transfer from Angel Host
Angel Host collects its fee: Directly from Airbnb

 

VRBO:

Merchant of Record: Angel Host
Guest’s 1st payment: 30%
Time of 1st payment: 48 hours after booking
Guest’s 2nd payment: 70%
Time of 2nd payment: 30 days prior to check-in
Refund policy during cooling period: 100% (48 hours)
Refund policy after cooling period: Firm (can’t be modified). 100% refund if cancelled > 60 days, 50% if cancelled between 30 and 60 days. No refund <30 days.
Client receives funds:  Once a month via Wire Transfer from Angel Host.
Angel Host collects its fee: Deducting it from the wire transfer

 

FlipKey/TripAdvisor:

Merchant of Record: FlipKey/TripAdvisor
Guest’s 1st payment: 30%
Time of 1st payment: When booking
Guest’s 2nd payment: 70%
Time of 2nd payment: 28 days prior to check-in
Refund policy during cooling period: 100% (48 hours)
Refund policy after cooling period: Strict (Can be modified). 50% of the amount paid if cancelled > 8 weeks, 25% if cancelled between 4 and 8 weeks. No refund < 4 weeks.
Client receives funds: Once a month via Wire Transfer from Angel Host
Angel Host collects its fee: Deducting it from the wire transfer

 

Booking.com:

Merchant of Record: Angel Host
Guest’s 1st payment: 30%
Time of 1st payment: 48 hours after booking
Guest’s 2nd payment: 70%
Time of 2nd payment: 30 days prior to check-in
Refund policy during cooling period: 100% (48 hours)
Refund policy after cooling period: Strict (Can be modified). Any payment made will not be reimbursed.
Client receives funds: Once a month via Wire Transfer from Angel Host
Angel Host collects its fee: Deducting it from the wire transfer